PIPEDA Compliance

What is PIPEDA?

The Personal Information Protection and Electronic Documents Act (PIPEDA) is Canada's federal privacy law for private-sector organizations. It sets out the ground rules for how businesses must handle personal information in the course of their commercial activities.

PIPEDA's 10 Fair Information Principles

PIPEDA is based on 10 fair information principles that organizations must follow:

1. Accountability: Organizations are responsible for personal information under their control and must designate someone to be accountable for compliance.
2. Identifying Purposes: The purposes for which personal information is collected must be identified by the organization before or at the time of collection.
3. Consent: Knowledge and consent of the individual are required for the collection, use, or disclosure of personal information.
4. Limiting Collection: The collection of personal information must be limited to that which is necessary for the purposes identified by the organization.
5. Limiting Use, Disclosure, and Retention: Personal information must not be used or disclosed for purposes other than those for which it was collected, except with consent or as required by law.
6. Accuracy: Personal information must be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
7. Safeguards: Personal information must be protected by security safeguards appropriate to the sensitivity of the information.
8. Openness: An organization must make readily available specific information about its policies and practices relating to the management of personal information.
9. Individual Access: Upon request, an individual must be informed of the existence, use, and disclosure of their personal information and be given access to that information.
10. Challenging Compliance: An individual must be able to challenge an organization's compliance with the above principles.

How Surveh Ensures PIPEDA Compliance

Data Storage in Canada

All data collected through Surveh is stored exclusively in Canadian data centers. This ensures that your data is subject only to Canadian laws and is not vulnerable to foreign jurisdiction requirements that might compromise privacy.

Consent Management

Surveh provides built-in consent mechanisms that make it easy to inform respondents about how their data will be used and to obtain their explicit consent before collecting any information.

Data Minimization Tools

Our platform includes features to help you collect only the data you need, reducing privacy risks and simplifying compliance with PIPEDA's principle of limiting collection.

Security Measures

We implement robust security measures including encryption at rest and in transit, regular security audits, and strict access controls to protect the personal information collected through our platform.

Transparency

Surveh provides clear documentation about our privacy practices and how we handle personal information, making it easy for you to be transparent with your respondents.

PIPEDA Compliance Resources

We've compiled resources to help you understand and implement PIPEDA requirements in your surveys:

• PIPEDA Compliance Checklist for Surveys
• Sample Privacy Statements for Different Types of Surveys
• Guide to Obtaining Meaningful Consent
• Data Retention Best Practices
• Security Recommendations for Handling Survey Data